Terms and Conditions
Refund and Exchange Policy and Instructions:
If you are unhappy with your purchase in any way, we will refund or replace your item within 14 days of delivery.
All items must be in “new, unused, and unaltered condition.”
Definition of new, unused and unaltered condition is:
– without hair, dandruff or any smells.
– without showing signs of damage.
All items must also be returned with the original receipt.
Attn: Returns Department
266 Piermont Avenue
Nyack, NY 10960
To Replace: If you wish to replace your product for any reason, as the buyer, you are responsible for postal fees to the distributor. We will happily pay for the postal fees associated with shipping the replacement product back to you!
Refund: In order to keep our prices so low, a 10% restock fee will be deducted from your refund. Email us at firstname.lastname@example.org and we will send you a free shipping label for your return.